Contact us
For any question, bug report or suggestion, write to us at contact@khadoo.app. We answer within 48 hours on business days.
To help us help you faster, include your device model, your iOS version and a short description of what happened.
Common questions
How do I manage or cancel my Premium subscription?
Subscriptions are handled by Apple. Open Settings → your name → Subscriptions on your iPhone, select Khadoo, and change or cancel your plan there. If you cancel during the free trial, you won’t be charged.
I paid but Premium isn’t active
Open Khadoo, go to the Premium screen and tap Restore purchases. If it still doesn’t unlock, contact us with the email of your Khadoo account.
How do I delete my account and data?
You can delete your account from Settings in the app. All your data (wishes, occasions, friends) is removed. You can also request deletion by email at contact@khadoo.app.
Notifications or reminders don’t arrive
Check that notifications are enabled for Khadoo in iOS Settings → Notifications, and that reminders are switched on in the app’s settings.
Privacy
How we handle your data is described in our privacy policy.